Refund Policy

At NOCTRA, all sales are considered final.

We do not offer refunds, returns, or exchanges for:

• 
  Incorrect size selection
  
• 
  Change of mind
  
• 
  Style preference
  

Please review all product details carefully before placing your order.

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with the contact form below.

Include:

• 
  Order number
  
• 
  Photos of the issue
  

If approved, we will offer a replacement or store credit.

Order Cancellations

Orders cannot be canceled once they have been processed.

Shipping Issues

We are not responsible for:

• 
  Lost or stolen packages
  
• 
  Incorrect shipping addresses entered at checkout